Company Name: Piet Williams Bespoke Crafts (Pty) Ltd
Physical Address: 10 Century Blvd, Riversands Outlet Park, Johannesburg, 2156
Email: prince@pietwilliamscrafts.co.za

Phone: +27 (68) 893 7767 / +27 (71) 142 4859 

 

1. Introduction

Piet Williams Bespoke Crafts (Pty) Ltd ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
 

2. Information We Collect

We collect personal information directly from you and through our website when you:
 

• Make inquiries about our products and services.

• Place orders or make purchases.

• Subscribe to our newsletter or other communications.

• Provide feedback or engage with us through social media.

• Participate in our promotions or surveys.

The types of personal information we collect include:
 

• Contact Information: Name, email address, phone number, and physical address.

• Transaction Information: Details about purchases, delivery preferences, and payment information.

• Technical Information: IP address, browser type, and access times when you visit our website.

• Preferences: Information about your preferences and interests related to our products and services.

 

3. Use of Personal Information

We use your personal information to:
 

• Provide our products and services to you.

• Process your orders and handle payments.

• Deliver products to your specified address.

• Communicate with you about your orders, inquiries, and other requests.

• Send you promotional materials and updates, with your consent.

• Improve our products, services, and customer experience.

• Comply with legal and regulatory requirements.

 

4. Sharing of Personal Information

We do not sell or trade your personal information to third parties. However, we may share your information with:
 

• Service Providers: Third-party companies that help us operate our business, such as delivery services and payment processors.

• Legal Requirements: Government authorities or other entities when required by law or to protect our rights and property.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

 

5. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security measures are completely secure, and we cannot guarantee the absolute security of your information.
 

6. Your Rights

You have the right to:
 

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Object to the processing of your personal information.

• Withdraw your consent to the processing of your personal information.

• Lodge a complaint with the Information Regulator if you believe we are not complying with POPIA.

To exercise these rights, please contact us at prince@pietwilliamscrafts.co.za

 

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about usage patterns. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.
 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: prince@pietwilliamscrafts.co.za
Phone: +27 (68) 893 7767 / +27 (71) 142 4859  
Address: 10 Century Blvd, Riversands Outlet Park, Johannesburg, 2156

 

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By using our services or interacting with us, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.